After a Trooper bus accident in 2011, Jen created the first social media page to connect parents with key tour information. This page transitioned into the Troopers Fan Page and she began the Trooparents page for current member parents to bond, get information from staff regarding the corps and tour. Jen, who was also the recipient of the 2017 Volunteer of the Year award for her efforts, has continued to manage both The Troopers Fan page and The Trooparents page for over a decade and has helped countless parents feel at ease while their kids are off marching as members of the Long Blue Line.

Jen was inducted into the Troopers Hall of Fame in 2024.